Pricing fluctuates and may not be reflected correctly on our site at all times. Should this happen on a product, we will contact you and give you the option to cancel your order or make an additional payment to match the correct retail price.
Because most of our products are custom-crafted to order, we require up to 6 weeks production time from the date of order receipt. However, we do carry a limited number of jewelry products and accessory items in stock on a seasonal basis. If you wish to inquire about the availability of a particular product in stock, please complete an online Customer Service Request Form. Please allow up to 3 weeks from date of order entry for in stock products to be shipped. Please allow an additional week for a total of 20 working days for in-stock items that require engraving.
If a product is needed for a special ceremony or presentation, please contact our Customer Service team at 1-800-542-3728, or via a Customer Service Inquiry Form.